
State Farm® Insurance Agent Mark Nesselroad
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Selena Sccaffetti
September 26, 2025
"I love this office!! The staff is very attentive and never fail to stay communicated!! Savannah in particular is my go to person and she is simply the best. Very thorough in explanation when I have questions and reaches on when needed! If I could give more stars I would. I appreciate them always willing to help and work with me!"
Cynthia, Silvia y Itzel
September 24, 2025
"I’ve had an excellent experience with State Farm thanks to Savannah. Whenever I call her, she helps me right away and explains in detail how my car insurance works. She always tells me exactly what I need to do, and the payments are very quick and easy to handle. Her service is clear, professional, and very friendly."
uriel
September 22, 2025
"Asked for a quote with Susy she is very helpful and will answer any questions you have for her. Great service with her. I had no trouble at all."
"Thank you so much, Uriel! We’re glad to hear that Susy was able to provide helpful and clear guidance throughout your quote process. We truly appreciate your feedback and are happy you had a great experience with our team!"
David Barnes
September 16, 2025
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Ricky Vargas
September 16, 2025
"Great service from Savannah! Very easy to work with and fast communication when needed! Its been a very smooth experience as a first time buyer of auto insurance. Highly recommend."
"Thank you so much, Ricky! We’re thrilled to hear that Savannah made your first-time auto insurance experience smooth and easy. Your recommendation means a lot to our team!"
James
September 5, 2025
"Absolutely horrible person to go through. They lied about my charges initially telling me $147 a month then later switching it to $172 the month after. When you call State Farm they are disconnected and no one has any idea how to look up your account who who you are. They are only open during week days? Yet people drive daily? What kind of business doesn’t service what they work on daily unless a complete scam? Refunded my money through the bank and canceled service these people are bad at what they do."
"James, we want to clarify that the slight increase in your bill was due to a one-time charge related to not setting up the Drive Safe & Save beacon. We tried reaching out multiple times to assist you with resetting the device and to waive the charge, and we also offered a gift card as an apology for any confusion. Unfortunately, the only conversation we had was when the call ended abruptly, and we were not able to fully explain the situation. Our goal is always to provide clear communication and excellent service during business hours, and we regret that this interaction was frustrating for you. Please feel free to contact me directly if you have any questions or would like to clear up the situation."
Par Nam
May 30, 2025
"Very great service specially savanna she is helpful and professional"
jack howley
March 7, 2025
"Great personalized custom care."
Ana Alvarado
February 13, 2025
"Great Service, Susana was very helpful and knowledgeable made my experience easy and very pleasant."
Jennifer Romero
September 20, 2024
"If you are looking for great service and an exceptional experience please work with Jacqueline! She has been our insurance agent for both car/home and has helped us sooo much. Any questions or concerns that we have no matter the time she is always ready to answer. Her knowledge and experience is amazing! We have referred her to family and friends and they couldn’t be happier!"
Maverick
September 20, 2024
"Jacqueline Jaramillo has made our State Farm experience the best!!!! If you are looking for a State Farm agent whether it’s for your car/home you will not be disappointed with her services. She has been helping me with claims and my policy since 2020 and me and my husband have no complains!! We have recommended her to family and friends and everyone absolutely loves her as an agent! She is well educated and answers our questions right away no matter the time. We cannot thank her enough for all that she has done! Give this girl a promotion she’s amazing!!"
Jessica Cruz
July 19, 2024
"Horrible customer service not only from the employees but also from Mark."
Or'bra Norman
March 4, 2024
"Susanna, is a total gem. Contacted her while I was at the dealership. In need of insurance. Asap. She was prompt,& friendly. After our first conversation. Within 10 mins. She called back. With a excellent quote that I very happy with. I'd definitely recommend her. If your in the market for some insurance"
Erika Suarez
March 1, 2024
"Very helpful!"
Angie Lee
February 21, 2024
"Worst service by Susana. She even hung up on me."
Annie Ortega
February 9, 2024
"Susana was very helpful in helping us find the perfect coverage for our family."
Christian Moton
January 12, 2024
"Susana was really helpful and knowledgeable! She was patient and answered all of my questions. Definitely recommend!"
Cara and Nick Smith
November 15, 2023
"Mark followed up immediately and answered all my questions."
Steven Ford
August 5, 2023
"Savanah is absolutely perfect and I'll be with state farm for many years to come. That you again for everything you did"
May Lee
December 14, 2022
"Thankful for Savannah who was able to help find me a good rate on my auto! Very friendly and saved me money!"
Chris Sullivan
December 14, 2022
"My experience with State Farm was excellent! I spoke with Savannah over the phone, and she was so polite and helpful. She answered all of my many questions. I really felt at ease, which is exactly the opposite of how I normally feel dealing with things like this. I appreciated that so much! I'm definitely going to recommend State Farm and Savannah to my friends and family! 10/10"
Larissa Yadon
December 14, 2022
"Switched to Mark Nesselroad and with Savannah ‘s help made sure my homeowners was fully covered."
Breanna Canales
December 13, 2022
"Savannah was great to work with. She is extremely kind, knowledgeable, and helpful. I look forward to working with her again! Thanks Mark & Savannah!"
Maricela Brena
April 12, 2022
"So thankful for Suzanna Munoz who help me find the perfect auto policy. She made the process very smooth and ensured I got the best coverage out there! Definitely recommend this branch for auto insurance!"
sean sullivan
April 11, 2022
"Switched all of our personal and business insurance over to to State Farm. Mark Nesselroad and his team did an outstanding job and we got more coverage for less than we were paying. Couldn't be happier with the transition."
Litzy Mendez
August 19, 2021
"If you guys are in need of insurance Susana is the person to go with very sweet person and explain every detail made the process smooth and easy!"